System

  • Hosted ASP environment
  • Integrated website for customer sign up online/real-time
  • Agent access to their accounts
  • Multi-language screens
  • Restrict users to defined forms and accounts
  • Downloadable archives of all data
  • Superior, dependable and understandable management reports

Invoicing

  • One page, print optimized Summary statement
  • Customer service message areas
  • Personalized messages
  • 23 user-selectable reports for end-user's bill
  • Bar and pie chart graphics
  • Summary by account
  • Multi-lingual/Multi-Currency Bills
  • Integrated taxation
  • Prorated and In Advance Billing

Account/Product Management

  • Packaged pricing and Multi-Tax product definitions
  • Controlled rate plans and application
  • International rate tables with import capability
  • Inventory tracking by location and account
  • Product catalog maintenance
  • Trouble Tickets
  • Email welcome letters, newsletters, late fee and past due notices, suspensions and alerts

Accounting

  • Standalone or integrate with your existing accounting package
  • Balance forward invoice reconciliation
  • Multi-country consolidation